1. We take the privacy of our users seriously. We are committed to safeguarding the privacy of our
users while providing a personalised and valuable service. This Privacy Policy outlines the types of
information that are collected by us on this Site, and how we use and protect it.
2. When referring to “personal information”, we mean information we collect from you, from which
you may be personally identified. Typically, this may include your name, email, telephone number and
car registration number. All personal information you submit to us will be held in accordance
with our responsibilities under the Data Protection 1998 (“DPA”).
2.1 Any personal information you register with us will only be used to help us deliver content to you
and to improve the Site.
2.2 We collect personal information from you in a number of situations. For example, when you
purchase products from our Site we ask for your name, address, phone number, email address and
credit/debit card details.
2.3 We use your personal information:
(a) to process orders for products which you place with us;
(b) to contact you about any products which you are receiving from us; and
(c) to provide you with access to areas of the Site and to assist in the smooth operation and running of
the Site.
3. We may occasionally use your personal information to contact you with information about our
products and services which we think you may be interested in. We will always ask you whether you
want us to use your personal information for this purpose when we collect that information from you.
At any stage subsequently you can also inform us that you do not wish to receive information from us
by sending an email to: sales@vw65.co.uk
We recommend that you should regularly review the personal information you have to ensure that is
correct and up to date.
4. Personal information stored on this Site will be stored in a secure manner and in accordance with our
responsibilities under the DPA. Unless you
ask us to and except as expressly provided in this Privacy Policy, we will not provide your personal
information to third parties unless strictly necessary
to deliver your order (except in the unlikely event that we are legally required to do so by law
enforcement).
5. We employ external carrier companies such as Hermes, Parcelforce and USP to deliver your order
(the “Carrier”). We will only provide information to the courier to enable effective delivery of your
goods.
6. As with other websites, this Site uses cookies that collect anonymous traffic data in order to improve
our service. Cookies are small files of information which save and retrieve information about your visit
to our site such as how you navigated through the site or what information was of interest to you. The
cookies we use merely identify you as a number.
7. For more information about cookies and for instructions on how to delete them please consult the
help menu on your Internet browser. Please note that if you delete cookies your ability to use part of or
the entire Site may be impaired or restricted.
8. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in
particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information
which we think you may find interesting using the email address which you have provided.
9. From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the
website according to your interests.
10. We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure, we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
10. A cookie is a small file which asks permission to be placed on your computer hard drive. Once
you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a
particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information
about your preferences.
11. We use traffic log cookies to identify which pages are being used. This helps us analyse data about
web page traffic and improve our website in order to tailor it to customer needs. We only use this
information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you
find useful and which you do not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with us. You can choose to accept or
decline cookies. Most web browsers automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the
website.